Orders & Returns

Orders & Returns

At SiriSwasthya, we want your shopping experience to be smooth, transparent, and worry-free. Below is a quick guide to help you understand how orders, returns, and refunds work.

Order Placement & Cancellation

  • Orders can be cancelled before dispatch by contacting our customer support team.

  • Once an order has been shipped, cancellation is no longer possible.

  • In rare cases involving payment issues or policy violations, SiriSwasthya reserves the right to cancel an order to ensure safe and fair transactions.

Returns & Replacements

As we deal in food and wellness products, we follow a no-return, no-exchange policy once products are delivered.

However, returns or replacements may be approved in the following cases:

  • Product received is damaged or leaked

  • Incorrect product delivered

  • Items missing from the package

To request a return or replacement, please contact us within 48 hours of delivery with:

  • A complete unboxing video

  • Clear images of the issue

  • Order number or invoice copy

📧 Email: infoatvvm@gmail.com

Please note: Do not send any product back without prior approval from our support team.

Refunds

  • Approved refunds are processed to the original payment method.

  • Refunds typically take 7–12 business days after approval.

  • You will receive an email confirmation once your refund is processed.

Track Your Orders

To view or manage your orders, please log in to your account.

Need Help?

If you have any questions about your order, returns, or refunds, feel free to reach out to us: